Job Title: CRM Executive / Chat Support Specialist
Company: Jewelry Brand – E-commerce Store
Location: Sahara Darwaja, Surat
Job Timing: 9:15 AM to 6:30 PM
Job Type: Full-Time, Work from Office
Number of Openings: 10
Roles & Responsibilities:
• Handle customer support queries through chat and other online platforms
• Maintain and update customer database using Excel
• Resolve customer concerns promptly and professionally
• Build and maintain strong customer relationships
• Ensure timely follow-ups to enhance customer satisfa