A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
15,000 - 20,000 /महीना
Victa Earlyjobs Technologies Private Limited
एचएसआर लेआउट, बैंगलोर
ग्राहक सहायता / टेलीकॉलर में 0 - 1 वर्षो का अनुभव
फुल टाइम
Job Opening: Customer Service Representative – Traya Voice Process
Company: Radical Minds Technologies Pvt. Ltd.
Location: HSR Layout, Bengaluru (Work from Office)
Salary:
₹18,000 per month – Freshers
₹20,000 per month – Experienced Candidates
Process: Voice (Inbound & Outbound Customer Support)
Language Requirement:
Hindi & English (Mandatory) + Any ONE Regional Language (Kannada / Tamil / Telugu)
Role Overview
We are seeking enthusiastic and customer-oriented individuals for the Traya Voice Process. The role involves managing customer interactions, resolving queries efficiently, and delivering a high-quality service experience in a structured and performance-driven environment.
This is a great opportunity for candidates looking to build a career in customer service with a stable and growing organization.
Key Responsibilities
• Handle customer calls professionally (inbound/outbound)
• Provide accurate information and effective resolutions
• Maintain proper call records and update CRM systems
• Follow quality standards, compliance, and process guidelines
• Ensure high levels of customer satisfaction
• Meet daily productivity and performance targets (KPIs)
Eligibility Criteria
Graduates (Freshers can apply)
Non-Graduates with a minimum of 1 year of customer service experience
• Strong verbal communication in Hindi & English
• Proficiency in any ONE regional language (Kannada / Tamil / Telugu)
• Basic computer knowledge and typing skills
• Willingness to work from office (HSR Layout, Bengaluru)
Desired Skills
• Excellent communication and interpersonal skills
• Strong problem-solving and active listening abilities
• Ability to handle customer objections confidently
• Adaptability in a fast-paced voice process environment
