EMAIL SUPPORT EXECUTIVE
Location : Jaipur, Rajasthan
Process : International Email Support
Work Mode : Work From Office (WFO)
CTC : ₹35,000–₹38,000 per month
ABOUT THE ROLE
We are hiring experienced Email Support Executives for its Jaipur team. This is a great opportunity for candidates with international customer support or client-handling experience to work with a global customer experience leader.
ELIGIBILITY CRITERIA
Graduation in any stream is mandatory
Minimum 1 year of documented international customer support/customer-handling experience
Strong written English communication skills
Flexibility to work rotational shifts and rotational week-offs
KEY RESPONSIBILITIES
Respond to customer emails accurately and professionally
Resolve customer queries with empathy and efficiency
Escalate complex issues to the appropriate teams
Follow quality standards, process guidelines, and compliance requirements
Coordinate with internal teams to ensure a seamless customer experience
SALARY & INCENTIVES
CTC: ₹36,000–₹38,000 per month
Approx. In-Hand During First 3 Months of Training: ₹30,000 per month
Performance-Linked Incentive (PLI): Up to ₹1,000 per month, based on performance
PERKS & BENEFITS
5-Day Working
Paid Training
14 Days of Accommodation with Complimentary Breakfast
Travel Reimbursement (Bus/Train/Flight)
Health & Wellness Coverage
Employee Assistance Program
Career Growth Opportunities
Inclusive & Collaborative Work Environment
⚠️ IMPORTANT NOTE
No leaves are permitted during the first 3 months of training.