Job Description:
We are hiring an Email and Chat Process Executive to manage customer queries and support through written communication channels. The ideal candidate will be responsible for responding to customer emails and live chat messages promptly and professionally, resolving issues, providing accurate information, and maintaining records of interactions. Strong written English, typing speed, and attention to detail are essential. Candidates should have basic computer skills and the ability to multitask in a fast-paced environment. Prior experience in a BPO or customer support role is preferred. A minimum qualification of 12th pass or graduation is required. Join us to deliver excellent customer service.