We are looking for a Ecommerce Sales Executive to join our team at Uttam
Associates to handle customer calls, provide exceptional customer support and
resolve queries related to B2B Sales. The role offers an attractive in-hand
salary of ₹12000 - ₹15000 and opportunities for growth.
Key Responsibilities:
• Handle customer calls professionally and efficiently.
• Address customer queries, resolve concerns and manage complaints.
• Keep records of customer interactions and follow up when required.
• Provide customers with accurate information to help resolve their issues.
• Meet performance targets and work with other departments to manage complex
issues.
Job Requirements:
The minimum qualification for this role is below 10th and 1 - 2 years of
experience. You will be responsible for addressing customer queries, solving
complaints and escalating complex issues when necessary. The candidate should be
comfortable with 6 days working during the Day shift.