A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
17,000 - 22,000 /महीना*
Global Consulting Service
हजार रोशनी, चेन्नई
₹2,000 इनसेंटिव्स शामिल
ग्राहक सहायता / टेलीकॉलर में 0 - 5 वर्षो का अनुभव
फुल टाइम
Key Responsibilities
Make outbound calls to customers for overdue EMI payments.
Remind customers about due dates, outstanding amounts, and payment options.
Negotiate and follow up on payment commitments.
Update call outcomes, payment promises, and customer feedback in the system/CRM.
Coordinate with field collection teams where required.
Maintain call quality, compliance, and confidentiality as per banking norms.
Achieve daily/weekly/monthly collection targets.
Handle customer queries related to loan accounts and guide them on payment modes.
DRA & NON DRA can eligible for this job
Required Skills
Good communication skills in [Tamil, Telugu, Malayalam & Kannada)
Strong negotiation and convincing ability.
Basic computer knowledge and CRM handling.
Ability to handle difficult conversations politely.
Target-oriented mindset.
Qualifications
Minimum: 12th pass / Any graduate.
Experience:
Fresher or 6–24 months experience in telecalling/collections/customer service.
Experience in banking or NBFC collections preferred.
