A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
42,000 - 46,000 /महीना
Ambition Global Services
मानसारोवर, जयपुर
ग्राहक सहायता / टेलीकॉलर में 1 - 6+ वर्षो का अनुभव
फुल टाइम
Urgent Hiring - Customer Service & Sales Executive
Location: Jaipur | Work Mode: Work From Office (WFO)
Experience: 1+ Years | Education: Graduation Mandatory
Shift: Rotational 24×7 | Working Days: 5 Days Working
Salary: Up to ₹46,000/month (CTC + PLI + Statutory Bonus)
Job Overview
We are hiring Customer Service and Sales Executives for our Technical Customer Support Process in Jaipur.
This is an excellent opportunity for candidates with experience in International BPO, Customer Service, Technical Support, Voice Process, Sales, Upselling, Cross-selling, or Customer Experience.
The role combines technical customer support with consultative sales, where you will assist customers through Voice, Chat & Email, resolve technical concerns, and identify opportunities to upsell and cross-sell relevant products/services.
If you have excellent English communication skills, customer-handling ability, sales orientation, and basic technical troubleshooting knowledge, this opportunity is for you.
Key Responsibilities
Handle inbound and outbound customer interactions through Voice, Chat & Email
Understand customer concerns and provide accurate technical support and troubleshooting
Resolve customer queries while delivering an excellent customer experience
Identify customer needs and drive upselling & cross-selling
Achieve assigned sales targets and process KPIs
Maintain high CSAT, Quality, Productivity & Sales performance
Accurately document customer interactions and update relevant systems
Follow company policies, quality standards, compliance requirements and process guidelines
Work effectively in a fast-paced international customer service environment
Eligibility / Candidate Requirements
Graduation is mandatory
Minimum 1+ year of relevant experience
Experience in Customer Service / Technical Support / Sales / International BPO preferred
International BPO experience is highly preferred
Excellent English verbal and written communication
Strong customer handling and objection-handling skills
Strong sales, upselling and cross-selling ability
Basic knowledge of technical troubleshooting
Customer-focused, target-oriented and confident personality
Comfortable working in rotational 24×7 shifts
Willing to work from office in Jaipur
Salary Structure
Experience Monthly Compensation
1 – 1.5 Years ₹42,000/month
1.5 – 2 Years ₹44,000/month
2+ Years ₹46,000/month
Compensation includes CTC + PLI + Statutory Bonus.
Statutory Benefits
PF
ESIC
Gratuity as per company policy
Paid Leaves: 2.16 leaves/month
Cab Facility
Cab facility available for eligible night shifts, including the 9:30 PM – 6:00 AM shift.
Paid Training & Career Growth
3 months of paid training
Certification round after successful training completion
Opportunity to apply for Internal Job Posting (IJP) after 9 months
Strong opportunity for long-term career growth in Customer Service, Technical Support & Sales
Benefits for Outstation Candidates
Relocating to Jaipur? We have you covered.
10 days hotel stay for outstation candidates
Travel tickets and hotel arrangements organized by the company
Why Join Us?
Attractive salary package up to ₹46K/month
Paid training
International BPO exposure
Technical Support + Sales profile
PF / ESIC / Mediclaim / Gratuity
Paid leaves
Night-shift cab facility
Career growth & IJP opportunities
Relocation support for outstation candidates
Stable WFO career opportunity in Jaipur
Apply Now - Urgent Hiring
If you have 1+ year of Customer Service / Technical Support / Sales / International BPO experience and are confident in English communication, apply now for this urgent hiring opportunity in Jaipur.
Limited openings | Immediate joining preferred | Work From Office | Jaipur
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