A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
18,000 - 23,000 /महीना
Xpheno Private Limited
एचएसआर लेआउट, बैंगलोर
ग्राहक सहायता / टेलीकॉलर में फ्रेशर
फुल टाइम
We are looking for a Customer Support Executive to join our team at Xpheno Private Limited. The role offers ₹18000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to Any industry. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and freshers can also apply and min 6 months experience can also apply . The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Timings 9.00-06.00
