Job Description:
· Handle inbound customer calls with professionalism
· Address queries, complaints, and service requests
· Document customer interactions and details accurately
· Stay updated on company products, services, and policies
· Collaborate with team members to ensure customer satisfaction
· Adhere to internal standards and guidelines for call handling
Eligibility Criteria:
· Any graduate ( with arrears or dropouts will be considered)
· Any diploma graduate
· Good communication skills in Tamil and Malayalam
· Flexibility to work in rotational shifts and take rotational week-offs
Benefits:
· Career growth and development opportunities
· Comprehensive training programs
· Friendly and supportive work environment
· Employee retention incentives