Location :Salt Lake, Sector 5, Kolkata
Salary: Up to ₹20,000 In-Hand per month
Shift:
Rotational Shifts
Full-Time Position
Eligibility:
Minimum 12th Pass
Only Experienced Candidates are eligible
Age: 18–35 years
Good communication skills in English (Verbal & Written)
Key Responsibilities
Handle customer queries professionally through appropriate communication channels.
Provide accurate information and effective solutions to customers.
Maintain a positive and professional customer experience.
Resolve customer concerns within the defined process guidelines.
Maintain proper records of customer interactions.
Meet quality and productivity targets.
Required Skills
Excellent verbal and written communication in English.
Good customer-handling and problem-solving skills.
Ability to work in rotational shifts.
Positive attitude and professional approach.
Prior customer support/BPO experience preferred.