A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
15,000 - 25,000 /महीना
Victa Earlyjobs Technologies Private Limited
बीटीएम लेआउट, बैंगलोर
ग्राहक सहायता / टेलीकॉलर में 0 - 5 वर्षो का अनुभव
फुल टाइम
Roles & Responsibilities
Respond to customer inquiries and provide clear, accurate, and timely solutions.
Assist customers with service-related concerns, technical issues, and basic troubleshooting.
Provide information and support regarding prepaid and postpaid services.
Understand customer requirements and guide them with suitable solutions.
Ensure professional, polite, and customer-friendly communication throughout every interaction.
Communicate confidently in English to understand customer concerns and explain solutions effectively.
Identify customer issues and take appropriate steps to resolve them efficiently.
Follow standard operating procedures, company policies, and service quality guidelines.
Maintain accurate records of customer interactions and issue resolutions.
Coordinate with relevant departments to address unresolved customer concerns.
Ensure a positive customer experience by providing reliable and consistent support.
Focus on customer satisfaction, service quality, and timely issue resolution.
ज्यादा डिमांड
