कस्टमर सपोर्ट एग्जीक्यूटिव

YOUR ROLEYou will be the first point of coordination for dentists contacting our company.

• Answer incoming calls & WhatsApp enquiries

• Understand basic customer requirements

• Record and organise new leads

• Maintain customer & sales data

• Follow up on enquiries

• Forward qualified leads to the sales team

• Post product updates/offers in relevant WhatsApp groups

• Coordinate with the sales team

• Prepare & maintain basic daily reports

• Assist with invoices/order records

• Coordinate packing & dispatch of orders

• Track deliveries when required

• Help with day-to-day business operations

WHO ARE WE LOOKING FOR?Someone who is:

✓ 20 years+

✓ Comfortable speaking on the phone

✓ Basic spoken & written English

✓ Comfortable with WhatsApp, email & computers

✓ Familiar with Excel/Google Sheets or willing to learn

✓ Organised with data and follow-ups

✓ Responsible & punctual

✓ Quick learner

✓ Positive and energetic

✓ Comfortable multitasking

✓ Ready to take ownership of work

Freshers with the right attitude are welcome.

Previous experience in customer support, sales coordination, back office, healthcare or dental industry is an advantage — but not compulsory.

WORK FORMAT Primarily based around Mulund West

Some work-from-home flexibility may be available depending on responsibilities

Full-time dedicated position

WHY JOIN US?This is not just a data-entry job.

You will work with a growing dental business and learn:

Customer Management • Sales • Dental Products • Implant Industry • Business Operations • CRM • Dispatch • Digital Communication

For someone who performs well, there is an opportunity to grow into:

Senior Coordinator → Sales Operations → Business Operations / Team Management

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में ग्राहक सहायता / टेलीकॉलर में 0 - 6 महीने का अनुभव वाले उम्मीदवारों की जरुरत है।