Company: Techin IT Process Private Limited
Location: Labbipet
Job Description:
We are looking for a Customer Support Executive who will be the first point of contact for our customers. The ideal candidate will manage customer queries, resolve complaints, and ensure customers have a smooth experience with Techin IT products and services.
Key Responsibilities:
Handle inbound and outbound customer calls, emails, and chat queries professionally.
Provide accurate information about products, services, and solutions.
Resolve customer complaints efficiently and escalate complex issues to the concerned department.
Maintain detailed records of customer interactions in the CRM system
Achieve individual and team performance targets (response time, resolution rate, customer satisfaction, etc.).
Required Skills & Qualifications:
Bachelor’s degree (any discipline).
0–2 years of experience in customer support, BPO, or service-based industry.
Proficiency in MS Office
What We Offer:
Competitive salary and performance incentives.
Career growth and training opportunities.
Supportive team and positive work culture.
Exposure to working with leading clients across industries.
How to Apply:
Send your updated resume to 9666997682
Job Type: Full-time
Pay: ₹13,000.00 - ₹15,000.00 per month
Work Location: In person