Customer Support Executive

Job Title: Customer Support Executive – International Voice Process( 1 year experience mandatory)

Location: Hinjewadi Phase 3, Pune
Shift: Night Shift (US/UK Process)
Experience Required: Minimum 1 year in International BPO (Voice Process Mandatory)
Salary Package: ₹3.5 LPA – ₹5.5 LPA
Work Days: 5 Days Working (2 Rotational Week Offs)
Transport: Both-side Cab Facility Provided

Job Description:

We are hiring dynamic and customer-focused professionals for an International Voice Process in a leading BPO. The role involves handling inbound/outbound calls from international customers and providing exceptional support while maintaining high service standards.

Key Responsibilities:

• Handle customer queries via voice calls (International Process)

• Provide accurate and timely resolutions to customers

• Maintain excellent communication and interpersonal skills

• Ensure customer satisfaction and quality standards are met

• Document customer interactions and follow company guidelines

• Meet individual and team performance targets

Eligibility Criteria:

• Minimum 1 year of experience in International BPO Voice Process (Mandatory)

• Excellent spoken and written English skills

• Comfortable working in night shifts

• Strong problem-solving and customer-handling skills

• Basic computer knowledge

Perks & Benefits:

• Competitive salary package (₹3.5 – ₹5.5 LPA)

• 5-day working week

• Rotational week offs

• Both-side cab facility

• Career growth opportunities

• Friendly and professional work environment

Preferred Candidate Profile:

• Immediate joiners preferred

• Flexible and adaptable to work in a fast-paced environment

• Good listening and communication skills

93926 35516:call or share your resume on my watsapp: 93926 35516

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