A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
13,000 - 17,000 /महीना
Talent Corner Hr Service
मुलुंड, मुंबई
ग्राहक सहायता / टेलीकॉलर में 6 - 12 महीने का अनुभव
फुल टाइम
Urgently require Customer Support Executive @ Mulund, Mumbai.
Key Responsibilities: ● Respond promptly to customer queries via E-mail, WhatsApp and phone. ● Manage order-related inquiries — shipping updates, returns, replacements etc. ● Coordinate internally with the operations and logistics teams for timely resolution. ● Maintain accurate records of customer interactions and feedback. ● Follow up to ensure customer satisfaction and build long-term relationships.
Desired Skills and Qualities: ● Good communication skills in English and Hindi (spoken and written). ● Polite, patient, and able to handle customers with empathy. ● Basic computer skills — comfortable using Gmail, Excel and WhatsApp Web.
