WE ARE HIRING!
Customer Support Executive – SpeedEx Express
Company: SpeedEx Express – International Courier Services
Location: SAKINAKA, Mumbai
Job Responsibilities
Handle customer enquiries through WhatsApp, phone calls and email.
Provide shipment tracking and delivery updates.
Resolve customer complaints and queries.
Coordinate with operations and delivery teams.
Follow up with customers regarding pending shipments.
Maintain customer records and update CRM.
Ensure excellent customer satisfaction.
Requirements
Good communication skills in English and Hindi.
Basic computer knowledge (MS Office, Excel).
Knowledge of WhatsApp and email handling.
Customer service experience preferred.
Freshers can also apply.
Skills
Good communication
Problem-solving ability
Patience and professional attitude
Customer handling and follow-up
Interested candidates can apply now!
Join SpeedEx Express and grow with us.