Job Description
Job Title: Customer Support Executive (Inbound Voice Process)
Process: Axis Bank
Location: Hitec City, Hyderabad
Employment Type: Full-Time
Key Advantage: Pure inbound customer service profile. No Sales | No Targets | No Cold Calling.
Key Responsibilities
Handle inbound customer calls professionally and address queries related to Axis Bank services.
Provide accurate solutions and step-by-step guidance to banking customers.
Log caller details and interaction notes accurately in the CRM system.
Maintain customer satisfaction and follow basic quality guidelines and etiquette.
Salary & Compensation Details
Salary: Upto 19000 CTC + Travel allowance 2000
Eligibility Criteria
Educational Qualification: Any Graduate
Experience: Freshers or candidates with up to 2–3 years of BPO experience.
Age Limit: 18 to 30 years.
Language Requirements: Good English communication skills along with Hindi or Telugu.
Shift: Day
Key Benefits
Fixed monthly salary with statutory benefits (PF / ESI where applicable).
₹2,000 extra Travelling Allowance (TA).