A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
15,000 - 20,000 /महीना
Roche International
रबले, नवी मुंबई
ग्राहक सहायता / टेलीकॉलर में 1 - 3 वर्षो का अनुभव
फुल टाइम
Handle inbound and outbound customer calls related to shipments.
Provide shipment status updates and resolve delivery-related queries.
Coordinate with warehouse, drivers, and operations team for smooth dispatch.Maintain records of customer interactions and complaints.
Ensure timely follow-up on pending deliveries and issues. Update shipment details in the system accurately.
Maintain strong customer relationships and ensure satisfaction.
Escalate critical issues to senior management when required.
