कस्टमर सपोर्ट एग्जीक्यूटिव

Customer Service Executive (Blended Process)

Location: Opp. Digha Railway Station
Company: Recruitment Pros (Corporate Payroll)

Job Overview:

We are seeking enthusiastic and customer-focused professionals to join our Corporate Contact Centre team as Customer Service Executives. The role involves handling customer queries through calls and emails (blended process), ensuring a smooth customer experience and timely resolution of issues.

Key Responsibilities:

• Handle inbound and outbound customer interactions efficiently and professionally.

• Resolve customer queries, complaints, and escalation cases promptly.

• Maintain accurate records of customer interactions and transactions.

• Ensure customer satisfaction through effective communication and service delivery.

• Collaborate with internal teams to improve processes and service quality.

Eligibility Criteria:

• Minimum qualification: HSC Pass.

• Experience in customer service or escalation handling preferred.

• Freshers are also welcome to apply.

Work Details:

• Shift: 9:00 AM – 9:00 PM (9 hours/day)

• Weekly Off: 1 rotational off per week

• Salary: Up to ₹25,000 In-Hand

• Job Type: Full-time | Corporate Payroll | Non-BPO

Perks & Benefits:

• Paid training provided.

• Excellent growth and career development opportunities.

• Convenient location – near Digha Railway Station.

• Stable, on-payroll corporate job environment.

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में 6 - 12 महीने का अनुभव वाले उम्मीदवारों की जरुरत है।