We are looking for a Customer Support to join our team Innovative Information Technologies, INC to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary,incentives and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
Process -Customer Support ( Renewals )
Qualification: UG / Any Graduate
Fresher or experienced
Language: English, and Hindi is mandatory .
6 Days working, day rotational, week off
Salary - salary+inc (Experinces and freshers)
Location - Koramangala Jyothi Nivas ( atlantic building)
ROI - Hr,manager