Job Description:
Handle inbound and outbound customer interactions professionally
Resolve customer complaints and provide appropriate solutions
Respond to customer queries via phone, email, or chat
Maintain accurate records of customer interactions
Escalate complex issues to the concerned department
Ensure high customer satisfaction and service quality
Follow company policies and process guidelines
Achieve productivity and quality targets
Required Skills:
Excellent verbal and written communication skills
Good problem-solving ability
Active listening and interpersonal skills
Basic computer knowledge
Ability to work in rotational shifts
Team player with positive attitude
AGE: 18-25(Both male and Female Candidates can apply)
Interested Candidates can contact: Janani HR -9840182171, 9597473332