Job Responsibilities:
Handle customer queries through calls, chat, or email.
Provide accurate information and resolve customer issues professionally.
Maintain good customer relationships and ensure customer satisfaction.
Understand customer requirements and provide suitable solutions.
Escalate complex issues to the concerned team when required.
Maintain proper records of customer interactions.
Achieve assigned quality and performance targets.
Key Requirements:
Good communication skills in English and [Local Language].
Customer-oriented attitude with good listening skills.
Basic computer knowledge.
Ability to handle customers patiently and professionally.
Freshers are welcome to apply.