Customer Support Executive – Premium Voice Process
Location: GB Palya, Bengaluru
About the Role:
We are hiring Customer Support Executives for multiple Premium Voice Processes. This role is ideal for candidates with excellent spoken English, strong communication skills, and a customer-first approach. Freshers and experienced candidates with a minimum of 6 months of experience are welcome to apply.
Key Responsibilities:
• Handle inbound, outbound, and chat-based customer interactions professionally.
• Resolve customer queries efficiently while ensuring high customer satisfaction.
• Communicate confidently and fluently in English.
• Follow company processes and maintain quality standards.
• Deliver an exceptional customer experience.
Eligibility:
• Any Graduate/12th Pass
• Minimum 6 months of experience.
• Excellent verbal communication and interpersonal skills.
Language Requirements:
Candidates must have excellent spoken and written English, along with proficiency in at least one of the following regional languages:
• Kannada
• Tamil
• Malayalam
• Hindi
• Marathi
• Bengali
• Gujarati
English Communication Requirements:
Candidates should possess:
• Excellent spoken English.
• Clear pronunciation with a neutral accent.
• Strong listening and comprehension skills.
• Confidence in handling customer conversations.
Selection Process: All shortlisted candidates will undergo a Versant Communication
Assessment. The minimum qualifying score will vary depending on the assigned process.
Work Location: In person