We are looking for a Customer support and Coordination Executive to join our team at Mother & Baby Care Inc. The role offers ₹15000 - ₹18000 and involves managing customer calls, delivering outstanding customer service related to FMCG. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Attend calls received on our toll-free number(Customer & Business enquiries)
Record enquiries and share detail with the relevent departments.
Follow up with respective teams on updates and progress.
Maintain enquiry and F.
Job Requirements:
The minimum qualification for this role is Graduate and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.