A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
16,000 - 25,000 /महीना*
Jones Recruitzo Private Limited
निचला पेरल, मुंबई
₹5,000 इनसेंटिव्स शामिल
ग्राहक सहायता / टेलीकॉलर में फ्रेशर
फुल टाइम
Handle customer queries, complaints, and requests via phone, email, chat, or social media in a timely and professional manner.
Provide accurate information about products, services, policies, and processes.
Resolve customer issues efficiently while ensuring high levels of customer satisfaction.
Maintain detailed and accurate records of customer interactions in CRM systems.
Follow up with customers to ensure resolution and satisfaction.
Escalate complex or unresolved issues to the appropriate internal teams.
Coordinate with internal departments (sales, operations, logistics, technical teams) for faster resolution.
Meet individual and team performance targets, including response time and resolution rate.
Gather customer feedback and share insights to improve service quality.
Adhere to company policies, procedures, and service standards.
Interested candidates can reach out to this number 9364093730.
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