A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
17,000 - 26,000 /महीना
Ison Xperiences
रेशम बोर्ड, बैंगलोर
ग्राहक सहायता / टेलीकॉलर में 0 - 5 वर्षो का अनुभव
फुल टाइम
📌 Job Role
Position: Customer Support Executive
Process: Customer Support – Prepaid & Postpaid Services
Work Mode: Work from Office
Qualification: 12th Pass / Any Degree
Experience: Freshers & Experienced
Shift: 24/7 Rotational Shifts
🎯 Roles & Responsibilities
Handle customer queries and provide accurate and timely resolutions.
Assist customers with troubleshooting and service-related issues.
Handle customer queries related to prepaid and postpaid services.
Understand customer concerns and provide appropriate information and guidance.
Maintain professional, polite, and customer-focused communication.
Communicate effectively in English while handling customer interactions.
Follow process guidelines, company policies, and customer service quality standards.
Maintain a high level of customer satisfaction during every interaction.
Ensure customer issues are handled efficiently while meeting defined service standards.
