Customer Support Executive
Location: Ekkatuthangal, Chennai
Salary: ₹11,000 – ₹15,000 per month + Incentives
Work Mode: Work from Office
Working Days: 6 Days a Week | 1 Day Off
Job Summary
We are looking for a Customer Support Executive to handle customer queries,collection, appointment fixing, provide timely assistance, and ensure a positive customer experience. The ideal candidate should have good communication skills, a customer-friendly attitude, and the ability to handle customer interactions professionally.
Key Responsibilities
- Handle customer queries through calls and other communication channels.
- Understand customer requirements and provide appropriate solutions.
- Maintain a professional and friendly approach while communicating with customers.
- Resolve customer issues and complaints effectively.
- Follow up with customers whenever required.
- Maintain accurate records of customer interactions.
- Coordinate with internal teams to resolve customer concerns.
- Achieve assigned performance and customer service targets.
Requirements
- Good verbal communication skills.
- Basic computer knowledge.
- Customer-focused attitude and problem-solving skills.
- Ability to work in a team and handle customer interactions professionally.
- Freshers and experienced candidates can apply.
Benefits
- Salary: ₹11,000 – ₹15,000 + Incentives
- Performance-based incentives.
- Opportunity to develop communication and customer service skills.
- Work from office in Ekkatuthangal, Chennai.
Interested candidates can apply with their updated resume.