Hexaware Technologies is hiring for multiple Customer Service Voice Processes. If you have excellent communication skills and are looking to build your career in the BPO/Customer Service industry, this is a great opportunity!
Eligibility:
HSC / Graduate
Freshers & Experienced Candidates Eligible
Minimum 6 Months Experience required for certain processes
Excellent English Communication Skills
Salary:
Freshers: ₹16,000 - ₹23,000 per month
Experienced: Up to ₹32,000 per month
Job Responsibilities:
Handle inbound customer service calls
Resolve customer queries related to accounts, billing, services, and products
Deliver exceptional customer support and ensure customer satisfaction
Escalate complex concerns when required
Maintain quality and compliance standards
Work Schedule:
5 Days Working
2 Rotational Week Offs / Fixed Saturday-Sunday Offs (Process Dependent)
Rotational Shifts / International Shifts (Any 9 to 9.5 Hours)
Work Mode:
Work From Office
Location: Ghansoli, Navi Mumbai