A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
15,000 - 18,000 /महीना
Hexaware Technologies Limited
घान्सोली, नवी मुंबई
ग्राहक सहायता / टेलीकॉलर में 0 - 3 वर्षो का अनुभव
फुल टाइम
• Manage calls with professionalism and efficiency.
• Troubleshoot and resolve issues quickly, following procedures and escalating when needed.
• Ensure clear, empathetic communication, making customers feel supported.
• Provide exceptional service via voice calls, promptly addressing inquiries and issues.
• Maintain accurate records of customer interactions and transactions.
• Follow communication procedures, guidelines, and policies.
• Identify and assess customers' needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
