A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
15,000 - 18,400 /महीना
Fino Payments Bank
जुई नगर, नवी मुंबई
ग्राहक सहायता / टेलीकॉलर में 0 - 6 महीने का अनुभव
Full Time
We are looking for a Customer support inbound (TELUGU )to join our team Fino Payments bank. The role offers 15 to 18k and involves managing customer calls, delivering outstanding customer service related to Industry. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is HSC pass and Experience Range. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed.
