Customer Support Executive

🚨 Hiring: Customer Support Executive (Voice Process)

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives (Voice Process). The ideal candidate will be responsible for handling customer queries efficiently while maintaining high service standards and delivering a positive customer experience.

📌 Location- Gomti Nagar, Lucknow

💼 Job Responsibilities

~Handle inbound customer calls in a professional and courteous manner

~Resolve customer queries and concerns effectively within defined timelines

~Maintain accurate records of customer interactions and transactions

~Follow company processes, policies, and quality standards

~Ensure high levels of customer satisfaction through excellent service

🎓 Eligibility Criteria

~Minimum qualification: 12th Pass (Undergraduate)

~Freshers are welcome to apply

~Aadhaar must be linked with a nationalized bank account

~Candidate should not have prior enrollment in NAPS

~Minimum 6 months of experience preferred

🧠 Skills Required

~Good communication skills (Level 4 & above)

~Typing speed of minimum 25 WPM

~Basic computer knowledge

~Strong customer-handling and problem-solving skills

⏰ Work Schedule

~9-hour shift within a window of 7:00 AM to 3:00 AM

~Rotational shifts (Male candidates)

~No night shifts for Female candidates

~6 days working

💰 Compensation & Benefits

~Experienced Candidates: ₹21,000 CTC/month (Approx. ₹19,000 in-hand)

~Freshers: ₹14,500 stipend (Approx. ₹14,000 in-hand)

🎓 Training & Onboarding

~30 Days Work From Home (WFH) Training

~Post training: Work From Office for nesting, certification, and operations

📞 Contact Details

Phone: +91 7581049610

Email: hrambika.jobupdateindia01@gmail.com

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