Customer Support Executive

🚨 Hiring: Customer Support Executive (Voice Process)

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives (Voice Process). The ideal candidate will be responsible for handling customer queries efficiently while maintaining high service standards and delivering a positive customer experience.

💼 Job Responsibilities

• Handle inbound customer calls in a professional and courteous manner

• Resolve customer queries and concerns effectively within defined timelines

• Maintain accurate records of customer interactions and transactions

• Follow company processes, policies, and quality standards

• Ensure high levels of customer satisfaction through excellent service

🎓 Eligibility Criteria

• Minimum qualification: 12th Pass (Undergraduate)

• Freshers are welcome to apply

• Aadhaar must be linked with a nationalized bank account

• Candidate should not have prior enrollment in NAPS

• Minimum 6 months of experience preferred (BPO or any private company – on paper)

🧠 Skills Required

• Good communication skills (Level 4 & above)

• Typing speed of minimum 25 WPM

• Basic computer knowledge

• Strong customer-handling and problem-solving skills

• ⏰ Work Schedule

• 9-hour shift within a window of 7:00 AM to 3:00 AM

• Rotational shifts (Male candidates)

• No night shifts for Female candidates

• 6 days working

• 💰 Compensation & Benefits

• Experienced Candidates: ₹21,000 CTC/month (Approx. ₹19,000 in-hand)

• Freshers: ₹14,500 stipend (Approx. ₹14,000 in-hand)

• 🎓 Training & Onboarding

• 30 Days Work From Home (WFH) Training

• Post training: Work From Office for nesting, certification, and operations

📞 Contact Details

Phone: +91 77730 68374

Email: Anvesha.jobupdateindia@gmail.com

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