A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
14,000 - 22,000 /महीना*
Digitide
रानीगंज, हैदराबाद
₹5,000 इनसेंटिव्स शामिल
ग्राहक सहायता / टेलीकॉलर में 0 - 1 वर्षो का अनुभव
फुल टाइम
Customer Support: Handle inbound and outbound calls professionally to resolve customer inquiries, complaints, and issues.
Information Management: Provide accurate, valid, and complete information by using the right methods/tools.
Data Entry: Maintain, update, and manage customer information in the database/CRM system.
Adherence: Follow communication scripts, procedures, and policies (e.g., COPC, ISO 27001).
Performance: Meet or exceed call quality, productivity, and customer satisfaction targets.
Escalation: Identify and escalate complex issues to higher management when necessary.
Required Skills and Qualifications
Communication: Excellent verbal and written communication skills in the required language(s).
Active Listening: Ability to understand customer needs and respond appropriately
ज्यादा डिमांड
