A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
18,000 - 26,000 /महीना
डिज़ायर एचआर सेवाएं
सेक्टर 6 एचएसआर लेआउट, बैंगलोर
ग्राहक सहायता / टेलीकॉलर में 0 - 3 वर्षो का अनुभव
फुल टाइम
Handle both inbound and outbound calls with domestic customers.
Assist customers with queries related to accounts, payments, transactions, loans, wallets, and other fintech services.
Make outbound calls for customer follow-ups, service requests, issue resolution, and updates.
Understand customer concerns and provide accurate and timely solutions.
Explain products, services, processes, and payment-related information to customers.
Resolve basic customer issues and escalate complex cases to the concerned department.
Maintain accurate records of customer interactions in the system.
Follow company policies, processes, and quality standards.
Maintain a professional and customer-friendly approach while handling calls.
Achieve assigned quality, productivity, and customer satisfaction targets.
