Technical Support/Customer Support Executive
Job description:
• Provide technical support to clients/customers via calls or emails, troubleshooting hardware and software issues efficiently.
• Assist in setting up and configuring desktop software, hardware, and access control systems while supporting software and operating system updates.
• Maintain detailed logs of support interactions, troubleshooting steps, and product usage data for documentation and reporting.
• Preferred BE/Diploma in Electronics, with strong English communication skills and willingness to attend a face-to-face interview.
• Salary will be based on interview performance.
Skills and Attributes:
• Understanding of circuits and electronic components.
• Ability to resolve hardware and software issues.
• Setup and support for systems and devices.
• Strong English skills for customer interaction.
• Quickly identify and resolve technical problems.
• Friendly, proactive approach to customer support.
• Keep accurate records of interactions and troubleshooting steps.
Job Type : Full-time, Permanent, Fresher
Education:
• Bachelor's (Required)
Language:
• English (Required)
Work Location: In person