Job Title: Customer Service Executive (Inbound Process)
Job Summary:
We are hiring Customer Service Executives for an inbound process. The role involves handling customer queries, providing accurate information, and ensuring a high level of customer satisfaction.
Salary:
Up to ₹26,000 per month
Eligibility Criteria:
Freshers & Experienced candidates can apply
Minimum qualification: HSC / Graduate
Good communication skills (Hindi & English preferred)
Basic computer knowledge
Key Responsibilities:
Handle inbound customer calls professionally
Resolve customer queries and concerns efficiently
Provide accurate information about services
Maintain records of customer interactions
Ensure high levels of customer satisfaction
Preferred Skills:
Strong communication and interpersonal skills
Customer-focused approach
Problem-solving ability
Ability to work in a fast-paced environment
Benefits:
Competitive salary package
Performance-based incentives
Friendly work environment
Growth opportunities