कस्टमर सपोर्ट एग्जीक्यूटिव

We are looking for a Customer Support Executive to join our team at Bharat Job Post Consultancy Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 11,000 - ₹ 14,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner
• Address customer queries, concerns, and complaints with a problem-solving approach
• Maintain accurate records of customer interactions and follow-ups
• Provide timely and relevant information to customers to resolve their issues
• Work collaboratively with other teams to escalate and resolve complex issues
• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Position: Customer Support Executive Location: kolkata Salary: Monthly CTC upto – 14000 - 15000 Monthly Inhand – 11000-12500 Voice process Job Details: Work from Office 6 Days Working Rotational Shifts Eligibility: Freshers & Experienced Undergraduates can apply Hindi/Bengali language & basic English odia / asamese language candidates also can apply.

Regional Language CTC

Odia & Hindi – 13400 CTC & take home 11000 k + 2000 Language allowance post completing the OJT.

Odia & English – 15000 CTC & Take home 12,200K + 2000 Language allowance post completing the OJT.

Assamese & Hindi or English – 18000 CTC take home 14500k (No Language allowance

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में ग्राहक सहायता / टेलीकॉलर में 0 - 6 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।