कस्टमर सपोर्ट एग्जीक्यूटिव

Chat Process – Customer Support Executive

Job Role: Chat Support Executive
Process: Non-Voice / Chat Process
Location: Bangalore
Employment Type: Full-Time

Job Description:
We are hiring Customer Support Executives for our Chat Process. The selected candidates will be responsible for assisting customers through online chat, resolving their queries, providing accurate information, and ensuring a positive customer experience.

Key Responsibilities:

• Handle customer queries through live chat.

• Provide accurate and professional responses to customers.

• Resolve customer issues within the defined turnaround time.

• Maintain proper communication and customer service standards.

• Document customer interactions and update relevant information.

• Escalate complex issues to the appropriate team when required.

• Achieve process-related quality and productivity targets.

Eligibility:

• Freshers and experienced candidates can apply.

• Basic computer knowledge and typing skills.

• Ability to handle multiple chats efficiently.

• Customer-service-oriented attitude.

Salary: Up to ₹26,000 per month, based on experience and process requirements.

Work Mode: Work from Office
Location: Bangalore

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