A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
15,550 - 22,300 /महीना
Adekon Management Private Limited
हुगली, कोलकाता
ग्राहक सहायता / टेलीकॉलर में फ्रेशर
फुल टाइम
We are looking for a Customer Support Executive. The role offers ₹15,550 - ₹22,300 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Greet customers courteously and listen carefully to their concerns.
Identify customer issues by asking relevant questions.
Provide accurate information and practical solutions.
Resolve complaints and service-related problems efficiently.
Escalate complex issues to the appropriate department when required.
Maintain a positive and professional attitude during interactions.
Follow up with customers to ensure satisfaction and issue resolution.
Record customer feedback and report recurring issues.
Job Requirements:
The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
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