A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
18,000 - 22,000 /महीना*
2coms Consulting Private Limited
विकरोली (पश्चिम), मुंबई
₹2,000 इनसेंटिव्स शामिल
ग्राहक सहायता / टेलीकॉलर में फ्रेशर
फुल टाइम
कॉन्ट्रैक्ट
We are looking for a Customer Support to join our team Accenture. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Bpo. The role offers 20000and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Degree and Fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5days week during the Night shift.
