Customer Service Executive - Two Wheeler Loans - Dhanbad - Sanyukt Towers - CSE• Roles & Responsibilities : 1. Company Representative: Act as the company’s representative for Personal Loan products 2. Customer Acquisition & Engagement: Address customer inquiries, listen to their concerns, and provide accurate information regarding loan features, eligibility criteria, documentation, pricing, and applicable fees. 3. Communication Channel: Serve as an effective communication link between management, channel partners, and customers to ensure smooth coordination and timely resolution of queries. 4. End to End ownership: Coordinate with internal teams for timely login, processing, and disbursement of Personal Loan applications while maintaining turnaround time (TAT). 5. Customer Satisfaction: Ensure high levels of customer satisfaction by delivering quality service and gathering positive feedback after loan disbursement so that overall NPS increases for the product Key Skills & Competencies: Basic knowledge of Personal Loan products /Retail Lending Customer‑centric approach Ability to meet service and business targets
अन्य डिटेल्स
इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में ग्राहक सहायता / टेलीकॉलर में 1 - 6+ वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।
इस Customer Service Executive - Two Wheeler Loan Products जाब के बारे में अधिक जानकारी
इस Customer Service Executive - Two Wheeler Loan Products job के लिए योग्यता मानदंड क्या है?
Ans : उम्मीदवार के पास ऑल एजुकेशन लेवल योग्यता, 1-7 साल का अनुभव होनी चाहिए, Tata Capital Finance Limited द्वारा दी गई Customer Service Executive - Two Wheeler Loan Products job के लिए, जो Katras, Dhanbad में स्थित है।
इस Customer Service Executive - Two Wheeler Loan Products job में कितनी सैलरी मिलती है?
Ans : Salary details will be shared during the hiring process.
इस job में कौन सी shiftहै?
Ans : इस Customer Service Executive - Two Wheeler Loan Products job में Day shift है।
क्या इस job के लिए ऑफिस जाना जरूरी है?
Ans : हाँ, उम्मीदवारों को Katras, Dhanbad स्थित ऑफिस में जाकर काम करना होगा।
इस Customer Service Executive - Two Wheeler Loan Products job में कितनी vacancies हैं?
Ans : इस Customer Service Executive - Two Wheeler Loan Products position के लिए 1 opening उपलब्ध है।
क्या यह job सभी genders के लिए है?
Ans : हाँ, यह Customer Service Executive - Two Wheeler Loan Products job पुरुष और महिला दोनों उम्मीदवारों के लिए है।
इस position की job location क्या है?
Ans : इस Customer Service Executive - Two Wheeler Loan Products role की job location Katras, Dhanbad है।
इस Customer Service Executive - Two Wheeler Loan Products job को एक अच्छा अवसर क्या बनाता है?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.