A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
18,000 - 27,000 /महीना
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मुलुंड (पश्चिम), मुंबई
ग्राहक सहायता / टेलीकॉलर में 6 - 24 महीने का अनुभव
फुल टाइम
We are hiring for the position of Executive – Customer Service with a leading global E-commerce organization. This is a full-time, work-from-office role based in Mulund, Mumbai, operating in the night shift (6 PM to 3 AM / 7 PM to 4 AM) with 5 working days a week. The ideal candidate should have a minimum of 6 months of experience in international customer service, strong communication skills, and the ability to handle customer queries with professionalism. Responsibilities include responding to customer inquiries, providing accurate product information, resolving escalations, coordinating with internal departments, maintaining documentation, monitoring customer feedback, and contributing to process improvements. The role also involves mentoring new team members and ensuring a seamless customer experience. Candidates must be detail-oriented, customer-focused, able to work under pressure, and proficient in MS Office. This is an excellent opportunity to work with a rapidly growing organization with a strong global presence.
Interested candidates can share their updated resume on the number provided
