Customer Relationship Executive

We’re Hiring – Customer Relationship Executive (CRE)

ZorroFit

Location: Chennai

Male candidates only

Salary : 15000 to 25000 + incentives

Salary Based on the years of experience

Website: www.zorrofit.com

Role Overview :

As a Customer Relationship Executive (CRE) at ZorroFit, your main role is to manage and support existing clients who have already enrolled in our programs.

This is a non-sales role, focused on building relationships, ensuring client satisfaction, and helping clients stay committed to their fitness journey

You will act as a bridge between clients and the internal team (nutritionists/trainers) to ensure smooth communication and a positive experience.

Responsibilities

• You will regularly follow up with existing clients through calls or messages to check their progress and provide support

• Handle client queries related to diet plans, workout routines, or program guidance by coordinating with the concerned team

• Ensure client satisfaction by addressing concerns quickly and effectively

• Work towards client retention by motivating and encouraging them to stay consistent in their fitness journey

• Coordinate with nutritionists and trainers to resolve client issues or provide updates

• Maintain accurate client records including follow-ups, feedback, and progress in Excel or CRM tools

• Build strong and friendly relationships with clients to create a positive experience and trust

Eligibility :

• Minimum qualification: Diploma or Any degree

• Freshers and experienced candidates can apply (training will be provided)

• Must have good communication skills in Tamil and English to interact with clients effectively

• Basic knowledge of Excel or similar tools to maintain data

• Should have a patient, empathetic, and supportive attitude while dealing with clients

Why Join ZorroFit?

• Work in a growing health & wellness company helping people improve their lifestyle

• No sales pressure – focus purely on client support and relationship building

• Gain experience in customer handling, communication, and CRM tools

• Friendly and supportive team environment

• Opportunity for career growth based on performance

Contact: Selvam – 8925868129

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