कस्टमर रिलेशनशिप एग्जीक्यूटिव

Urgent requirement for Customer Relationship Executive for Hyderabad Location

Designation: CRE

Department: Operations

Bike & Liecense compulsary

Qualification: Minimum graduate

Gender- Male candidates

Experience:

Minimum 3 years of experience in Operations

Roles and Responsibilities:

To make sure that 90 to 95% of his clients are visited on monthly bases & 100 % clients are tapped (visited / Called) from order & relationship point of view

to understand from ordering team which client has not taken material from more than 2 months

CRE to make sure orders leave on time from CFA & reach the client on time, any delay in delivery, CRE to inform ROH, who in return will coordinate with Logistic Manager.

To make sure that local deliveries are done as per route plan of CFA.

To make sure where ever there is entry restriction or long process, to support logistic team in getting delivery (Material + Machines) done.

To make sure DEMO machine & material reaches the site on time.

To ensure that DEMO starts on time, CRE has to be present in the DEMO during tea time.

Invoices Submission / Outstanding / Acknowledge of POD’s

To fill visit details (GNB APP) on client location, with proper feedback of meetings with clients

Required Skills:

Product Knowledge.

Client relationship.

Ground reality check.

Well versed with field job.

Client interaction and management.

Site management and handling.

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