A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
22,000 - 33,000 /महीना
Tensor Logistics Private Limited
सेक्टर 49, गुडगाँव
ग्राहक सहायता / टेलीकॉलर में 6 - 36 महीने का अनुभव
फुल टाइम
• Handle inbound and outbound customer inquiries through various channels.
• Provide prompt, courteous, and effective responses to customer queries.
• Assist customers in troubleshooting product or service-related issues.
• Escalate complex problems to senior team members or supervisors when necessary.
• Follow standard operating procedures for efficient issue resolution.
• Acquire a deep understanding of the company's products or services.
• Stay updated on product updates, features, and pricing changes.
• Maintain detailed and accurate records of customer interactions and resolutions.
• Adhere to quality and service standards for a positive customer experience.
