Dear Candidates!!
Greeting from Solstrom Energy Solution Pvt Ltd!!
We are hiring for Relationship Executive
Location: Littlemount/Thirumudivakkam
Exp: 1+years
Key Responsibilities
Make outbound calls to customers regarding pending invoices and payment due dates.
Follow up with customers regularly to ensure timely payment collection.
Maintain professional and courteous communication during all customer interactions.
Record call details, payment commitments, and customer feedback in the CRM or Excel.
Coordinate with the Accounts and Sales departments regarding payment status.
Send payment reminders through phone calls, emails, and WhatsApp (as per company policy).
Resolve basic customer queries related to invoices and payment schedules.
Prepare daily and weekly payment follow-up reports.
Escalate overdue accounts to the concerned department when necessary.
Build and maintain positive relationships with customers.
Qualification
Any Bachelor's Degree or Diploma.
Freshers or candidates with up to 3 years of experience in customer support, telecalling, payment follow-up, or collections.
Required Skills
Excellent communication skills in Tamil and English (Hindi is an added advantage).
Good telephone etiquette and convincing skills.
Basic knowledge of MS Excel and MS Office.
Ability to maintain customer records accurately.
Good follow-up and negotiation skills.
Positive attitude and customer-focused approach.
Salary.