What Youll Do
Be the dedicated relationship partner for VIP Shaadi members post-sale
Understand member preferences and help identify their ideal match
Call and connect with high-quality prospects on behalf of the member
Set up mutually consented meetings between potential matches
Ensure timely renewals and proactive engagement throughout their journey
Guide, counsel, and support the member like a true partner in their search
Maintain high service standards, timely resolutions & meticulous documentation
Handle escalations with grace, maturity, and solutions-focused thinking
Respect diverse traditions, preferences, and cultural nuances in every interaction
Always go above and beyond to deliver the VIP promise
What You Bring to the Table
1+ year of experience in customer service, client servicing or relationship management
A natural passion for people, relationships & making customers smile Strong attention to detail + excellent organizational skills
High emotional intelligence and empathy
Infinite patience + persuasive communication
Clear, confident communication in English + Tamil
Self-motivated and committed to exceeding customer expectations
Contact Person: Kiran Kumar - 7708581369
Mail ID - kiran.chippala@peopleinteractive.in
Interview Location:
People Interactive (I) Pvt Ltd - Shaadi.com
No 40, 7th Floor, Prashanth Gold Tower,
North Usman Road, T Nagar, Chennai - 600 017