Customer Relationship Associate

We are looking for a Customer Relationship Associate to join our team at Om Wellness Therapy Centre. The role offers ₹ 10,000 - ₹ 30,000 and involves managing customer calls, delivering outstanding customer service related to Hospitality, wellness brand pvt ltd. which is success in India since 2010. this is only job who provide u name , fame , money , blessings , media coverage also. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
• Log customer interactions and track follow-ups.
• Offer timely and relevant solutions to resolve customer issues.
• Collaborate with team members to escalate and address more complex concerns.
• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में ग्राहक सहायता / टेलीकॉलर में 0 - 1 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।