A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
25,000 - 32,000 /महीना
Bsln Consultancy Llp
सेक्टर 49, गुडगाँव
ग्राहक सहायता / टेलीकॉलर में 0 - 4 वर्षो का अनुभव
फुल टाइम
Job Overview
We are looking for enthusiastic and customer-focused individuals to join our Customer Support team. As a Customer Support Associate, you will be responsible for assisting customers, resolving queries, and delivering an excellent customer experience through voice support.
Key Responsibilities
Handle inbound and outbound customer calls professionally.
Resolve customer queries, complaints, and service requests.
Provide accurate information regarding products, services, and processes.
Maintain high levels of customer satisfaction and service quality.
Document customer interactions and update records accurately.
Follow company policies, processes, and quality standards.
Meet productivity and performance targets.
Eligibility Criteria
Graduate in any discipline (Non-Technical Background Preferred).
Freshers are welcome to apply.
Candidates with prior Customer Service, BPO, Call Center, or Voice Process experience are encouraged to apply.
Excellent verbal communication skills in English.
Strong customer handling and problem-solving abilities.
Basic computer knowledge and typing skills.
Comfortable working in rotational shifts.
