We are looking for a customer handler to join our team MY TVS to handle customer calls, provide exceptional customer support and resolve queries in the field ,The role offers an attractive in-hand salary of In Hand Salary of 16K and opportunities for growth.
Key Responsibilities:
Handle customer professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keeping customers calm until the help or assistance reach the location
Provide customers with accurate information about the current status of the case which is assigned to the MY TVS assistance else tow truck drivers
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is no previous expirence
is needed . You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with Working Days during the Shift Type shift.